Frequently Asked Questions
Typically around 30 days. Larger budgets may begin to expand that window. When you create your campaign, an estimated timeframe will be displayed.
Every Rise campaign budget is fully inclusive: Setup cost, advertising spend, campaign oversight, and analytics/reporting. There are no additional or hidden costs. Spotify campaigns do offer optional a-la-carte fees for sending messages to subscribers.
Yes. All of the visitors are real people who have shown interest in viewing or engaging with your original content.
All Rise campaigns are delivered through high quality, targeted Facebook/Instagram advertising based on performance data. YouTube campaigns are delivered through the YouTube advertising platform.
Rise pulls in your original content associated with your campaign and is showcased in the ads. Ads are chosen by performance data and your campaign goals.
Generally not. Typically, we consider running advertising from your own accounts to be self-promotional and generate less results for more money. Rise operates a content publishing brand to deliver advertising from a neutral party, where subscribers are voluntarily discovering your content out of genuine interest.
Rise campaigns are tracked with internal analytics tools to ensure you are getting the results from your campaign. Even if you have other paid or organic growth simultaneously, your results will be tracked separately with Rise.
No, we will never ask for your passwords or directly access your accounts. Rise will however connect to your social accounts via a secure authentication to collect audience and analytics data, but this does not allow access into your account. This access is necessary to deliver successful and fully optimized campaigns.
Refunds are accepted prior to the campaign going live. After that, the funds are committed to the campaign for the duration and cannot be refunded.