When you create your campaign, an estimated timeframe will be displayed. The number of days will change automatically based on your campaign type and budget.

Everything. Your budget is fully inclusive to obtain the results advertised. There will be no hidden fees, percentages of ad-spend, or other old school costs to worry about.

Rise does not guarantee specific streaming numbers, and any company or person who does are violating the terms of service. We strongly discourage participating in that type of activity, as it could jeopardize your music and risk deletion.

Exposure campaigns guarantee a specific number of impressions and engagements. Engagements are defined as clicks or swipes to listen to more of your music, and can be closely correlated to streaming growth as a result of your Exposure campaign.

Campaigns are advertised to the markets with the highest engagement. What that means is advertising where data tells us people are most likely to listen and take high value actions like Follows and Song Saves. This is based on the data we have available at scale. This changes frequently according to new data and trends.

The downsides to tailored placement (i.e. only advertise me in Nashville) are dramatically higher pricing and we would lose the ability to guarantee results. The goal is to introduce your music to the people who are most likely to enjoy it, so Rise finds them wherever they are. Adding further customizations is something that we are exploring, but we are tackling this in a novel way.

There is no minimum or maximum here, it all depends on how the algorithm responds to your music. It all comes down to these factors and more: the quality of your music, your budget, consistency, and additional sources of listeners. Consistency is one of the most important factors. While a single campaign will deliver the projected results, it’s best to allocate a marketing budget for each release and release them consistently, building your numbers over time. Artists using Rise that have ran consistent campaigns for each release have enjoyed substantial and sometimes exponential monthly listener growth.

For Conversion campaigns, your artwork will be pulled automatically via the Spotify API. When you have the option, you may also upload a Featured Photo or other creative assets during your campaign setup. These assets will be tested alongside other creatives from our library and the best performer will run. 

Rise campaigns are tracked with internal analytics tools to ensure you are getting the results from your campaign. Even if you have other paid or organic growth simultaneously, your results will be tracked separately with Rise.

No, we will never ask for your passwords or directly access your accounts. You will need to invite Rise to your Spotify for Artists as a viewer.

Refunds are accepted prior to the campaign going live. After that, the funds are committed to the campaign for the duration and cannot be refunded.